Terms of Service
The terms that govern use of this website, the information published on it, and the relationship between what you read here and what we contract to deliver.
Language: this document is published in English. Any translated version is provided for convenience only — the English text is the authoritative version and prevails in the event of any inconsistency.
- Acceptance
- Use of this website
- Services and agreements
- Quotes, estimates and the ROI calculator
- On-page assistant
- Intellectual property
- Client obligations
- Development work and acceptance
- Confidentiality
- Disclaimers
- Limitation of liability
- Third-party links and platforms
- Suspension and termination
- Governing law
- Changes
- Contact
1. Acceptance
These Terms govern your use of this website and any information, tools or content made available on it. By using the site you accept these Terms. If you do not accept them, please do not use the site.
These Terms are between you and PremierCore Solutions (Private) Limited, registered in Pakistan. Where a client contracts through our US-registered commercial entity, the contracting party is identified in the relevant services agreement.
2. Use of this website
You may view, download and print pages from this site for your own business evaluation. You may not:
- Copy, republish or redistribute material from the site for commercial purposes without written permission.
- Attempt to gain unauthorised access to the site, its servers, or any connected system.
- Use automated tools to scrape, harvest or overload the site.
- Introduce malware, or attempt to interfere with the site's operation or security.
- Use the site in a way that breaches any applicable law.
3. Services and agreements
Nothing on this website constitutes a binding offer to supply services. Services are supplied only under a signed Master Services Agreement, Statement of Work or equivalent written contract. Where any conflict arises between this website and a signed agreement, the signed agreement prevails.
Descriptions of capabilities, coverage, tooling, staffing models and languages on this site are indicative. What we are contractually obliged to deliver for you is set out in your SOW.
4. Quotes, estimates and the ROI calculator
The ROI calculator, cost comparisons, engagement models and any figures shown on this site are directional modelling tools, not quotations. They rely on assumptions about your current costs, coverage requirements and volume that we have not verified.
Actual pricing depends on function, language, coverage window, volume, tooling, compliance requirements and term, and is confirmed only in a written proposal. No figure on this site creates any commitment on our part or entitlement on yours.
Engagement models shown on the site are worked illustrations of how a typical pod is structured. They are not descriptions of specific client engagements and should not be read as performance claims.
5. On-page assistant
This site includes an automated assistant that answers questions using published content from this website. It is provided for convenience only. Its responses are not advice, not a quotation, and not a contractual statement. Where it cannot answer, it will offer to put you in contact with a member of our team. Do not submit confidential, sensitive or personal information about third parties through it.
6. Intellectual property
All content on this site — including text, layout, graphics, logos, the PremierCore.Solutions wordmark and device, code and design — is owned by or licensed to PremierCore Solutions (Private) Limited and protected by intellectual property laws.
Third-party names, trademarks and platform names referred to on this site remain the property of their respective owners. Their appearance does not imply endorsement or partnership beyond any relationship expressly described.
In client engagements, ownership of deliverables and any pre-existing or background intellectual property is governed by the applicable SOW. Our standard position is that client data and bespoke deliverables belong to the client on payment, while our underlying tools, frameworks, methods and reusable components remain ours.
7. Client obligations
Where we deliver services, you agree to provide accurate information, timely access to systems and personnel, lawful instructions, and all consents and notices required for us to process data on your behalf. Delays or inaccuracies on your side may affect timelines, service levels and cost.
8. Development work and acceptance
For website and mobile application development, the applicable SOW sets out scope, milestones, acceptance criteria and the acceptance testing window. Work is deemed accepted when it meets the agreed acceptance criteria or when the acceptance window expires without written notice of a material defect.
Changes to agreed scope are handled through a written change request. Ongoing maintenance, hosting and support are separate services and are provided only where expressly agreed.
9. Confidentiality
Each party will keep the other's confidential information confidential, use it only for the purpose of the engagement, and protect it with no less care than it applies to its own confidential information. This obligation survives termination. Our staff and contractors are bound by written confidentiality agreements.
10. Disclaimers
This website is provided "as is" and "as available". To the fullest extent permitted by law we exclude all warranties, express or implied, including as to accuracy, completeness, availability, fitness for a particular purpose, or that the site will be uninterrupted or error-free.
Service warranties, where given, appear in the applicable services agreement and not here.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data, goodwill or anticipated savings, arising out of your use of this website.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
Liability arising from services we deliver is governed by the limitation and indemnity provisions of the applicable services agreement.
12. Third-party links and platforms
This site may link to third-party websites, and we use third-party advertising, analytics and communications platforms. We do not control those services and are not responsible for their content, availability or practices. Your use of them is governed by their own terms and privacy policies.
13. Suspension and termination
We may suspend, withdraw or restrict all or part of this site at any time without notice. We may terminate your access if you breach these Terms.
14. Governing law
These Terms and any dispute arising from them are governed by the laws of the Islamic Republic of Pakistan, and the courts of Lahore have exclusive jurisdiction, unless a signed services agreement specifies a different governing law and forum — in which case that agreement prevails for matters within its scope.
15. Changes
We may revise these Terms at any time. The version published on this page at the time you use the site is the version that applies. Material changes will carry a revised effective date.
16. Contact
PremierCore Solutions (Private) Limited
Ground Floor, Growork, 37-A Khayaban-e-Firdousi, Near Shadiwal Chowk, Johar Town, Lahore, Pakistan
Email: info@premiercore.solutions